Your personal information is fully secure at cexx. We are transparent about how we collect your data, where we store it, and how we protect it — all explained right here.
Cexx (cexx.fun) is an international online gaming and Sports Betting platform. We take our users' privacy seriously. This Privacy Policy ("Policy") explains how cexx collects, stores, uses, and protects your personal information.
By visiting the cexx website, creating an account, playing games, or using our services, you are agreeing to this Privacy Policy. This Policy applies to both Bangladeshi and international users.
Our Privacy Policy is built in compliance with GDPR (General Data Protection Regulation), international data protection laws, and the guidelines of our licensing authority. You have full control over your data — that is cexx's core promise.
Please note: This Policy applies only to the cexx.fun website and its mobile app. Third-party websites and services have their own privacy policies, which you should review directly with them.
Cexx only collects information that is necessary to provide our services, maintain security, and meet legal obligations. We do not collect data beyond what is needed. Below is a detailed breakdown of the three categories of information we may collect.
| Type of Information | Description | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID, passport number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number, home address | Account Management & Notifications |
| Financial Information | Payment methods, transaction history, bKash/Nagad number | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser, operating system | Security & Fraud Prevention |
| Gaming Information | Betting history, game preferences, session duration | Service Improvement & Responsible Gaming |
| Cookie Data | Browsing behavior, preference settings, session data | Personalized Experience |
Optional Information: Some information, such as your profile picture or birthday message preferences, is entirely optional. Leaving these out won't affect your access to any of cexx's core services.
Cexx uses your data only for specific, clearly defined, and lawful purposes. Your data is never used for anything else without your consent. Our Privacy Policy ensures there is a clear and legitimate reason behind every use of your data.
Marketing Opt-Out: You can opt out of our marketing emails or SMS messages at any time. Simply visit your account settings or contact us at [email protected].
Cexx follows industry-leading security standards to protect your information. Our technical team continuously monitors for cyber threats and conducts regular security audits. Our Privacy Policy is not just on paper — it is actively enforced.
In the Event of a Security Breach: In the event of a data breach, cexx will notify affected users within 72 hours and take all necessary action.
Cexx believes you have full ownership of your data. Because we comply with GDPR and international data protection laws, the rights below are available to you. You can exercise any of these rights by emailing [email protected].
You can request a complete copy of all the information cexx holds about you.
You can request corrections to inaccurate or incomplete information at any time.
Under certain conditions, you may request the complete deletion of your personal data.
You can restrict how your information is used in certain circumstances.
The right to receive your data in a machine-readable format (JSON/CSV).
You can object to your data being used for marketing or profiling purposes.
Cexx does not retain your information longer than necessary. Each type of data has a defined retention period. Once that period ends, your information is securely deleted or anonymized.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 Years | Financial Regulatory Authority Directives |
| KYC Documents | 5 Years | AML Regulations & Licensing Requirements |
| Gaming Logs | 3 Years | Fair Play Assurance |
| Support Contact | 2 Years | Service Quality Review |
| Marketing Data | Until consent is withdrawn | Personalized offers |
Legal Obligations: Some information cannot be deleted before its legally required retention period has elapsed. Even in such cases, access to that data is strictly restricted.
Cexx strictly prohibits anyone under 18 from using the platform. Protecting the privacy of minors is our top priority. Age is verified at registration, and any suspicious accounts are suspended immediately.
If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed. If a parent suspects their child is using cexx, they can reach us at [email protected].
For Parents: Monitor your child's internet usage. Visit our Responsible Gaming page for cexx's parental control guide.
Cexx may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in different ways. For minor updates, the "Last Updated" date at the top of the page will be revised.
For significant changes, cexx will notify you by email and on-site at least 30 days in advance. Continued use of cexx after any changes take effect will be considered your acceptance of the updated policy.
Latest Version: The latest version of this Privacy Policy is always available at cexx.fun/privacy-policy. To request a previous version, contact us at [email protected].
To ensure security at every level, cexx employs internationally recognized technologies and practices.
Every data transfer is protected with the same level of encryption used by banks. No hacker can intercept your information in transit.
Log in using your password plus a mobile OTP. Even if your password is compromised, your account stays protected.
Cexx never sells your information to advertisers or data brokers — that is our core commitment.
Independent third-party experts regularly audit cexx's security. Vulnerabilities are resolved before they can be exploited.
Only authorized employees have access to your data. Every access is logged and monitored.
Cexx's Privacy Policy complies with international GDPR standards. Your data rights are guaranteed under legal protection.